Ana Torrents Gimeno
NIF: 47729353 AND
Calle Jaume Càncer 16B, 08022- Barcelona (Spain) email@example.com
Establish contact form.
Clear and accurate information will be provided on the price of the product or service, indicating whether or not it includes applicable taxes and, where appropriate, shipping costs.
– Price of 100 ml fragrances. Including VAT.
– Shipping is included in the price.
– Provide the customer service email firstname.lastname@example.org
– National orders: 15 working days.
– Orders to the European Union: 15 working days.
Shipping is free for orders over 150 euros. The shipping cost is paid by Genyum.
We ship to countries within the European Union.
As soon as we have processed the shipment we will send you a link to the shipping company with the tracking number.
For those orders placed on genyum.com, you have a period of 15 days from the shipment of the order to return it, the cost of the return will be borne by the customer.
The product must be in the same condition as it was received: it must retain the complete original packaging, including the plastic wrap. Once the condition of the product has been confirmed, we will proceed to refund the full amount within 10 working days to the account from which the order was placed.
If, unfortunately, the packaging is broken during shipment, please send us a photograph to email@example.com.