Orders are dispatched within 15 working days from the date the order is placed.

If you’re in any of the following countries, you can place your order online.
Cyprus, Austria, Germany, Belgium, Bulgaria, Croatia, Denmark, Slovenia, Slovakia, Spain, Estonia, Finland, France, Greece, the Netherlands, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Czech Republic, Romania, Sweden.

Otherwise, or if you want to see the product in store, please visit our FIND US page to find your nearest store.

Delivery is free on all orders over €150. All our orders are delivered via ground transportation.

GENYUM accepts returns within 15 days of delivery.

Please note that all items must be returned unused, authentically labelled and in their original packaging. If the returned items are not in a condition to be resold, we will not accept your return.

Please visit our CONTACT page and leave your question or query there. Our team will get back to you as quickly as possible.